To check whether inheritance is disabled on the user: The most common cause for this is broken Access Control List (ACL) inheritance in Active Directory. Open Active Directory Users and Computers. On the menu at the top of the console, click View > Advanced Features. Locate and right-click the mailbox account in the console, and then click Properties. Make sure that the check box for "Include inheritable permissions from this object's parent" is selected. If the user is a member of certain protected groups such as Domain Administrators, it is normal for this box to be unchecked. If you are experiencing a problem with members of these protected groups you should check the permissions on the AdminSDHolder object. We recommend that you do not use accounts that are members of protected groups for e-mail purposes. If you require the rights that are afforded to a protected group, we recommend that you have two Active Directory user accounts.
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